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Reviews for Air Doctor of The Carolinas

Take a moment to read reviews and testimonials from clients who have used Air Doctor of The Carolinas for their cooling and heating needs throughout the Charlotte area.


More reviews from our customers

Great service, super knowledgeable!! Some of the general knowledge he shared today I wish I was told years ago. Reasonable prices and end to end services. I m so glad I found this company!!

- RUTH S. | Charlotte, NC |

The technician provided excellent information concerning my hvac system. His customer service and professionalism was outstanding.

- Henry S. | Charlotte, NC |

Fast and courteous,friendly and knowledgeable. Will hire again

- Janet S. | Monroe, NC |

After going through home advisor, Donnie from Air Doctor was very prompt with a phone call!! We needed our spring/summer preventive maintenance done! Donnie called before the appointment as he said he would and was waiting in my driveway for me .. He was very professional, courteous, and Reasonably priced! I will be using his services(Air Doctor) in the future!

- Kathleen K. | Charlotte, NC |

Great personality, integrity, and professionalism. Donnie, at Air Doctor of the Carolinas, worked around my schedule and got the job done, right. I will recommend him to everyone I know. Much appreciation and I will keep that number.

- Gail T. | Charlotte, NC |

Response was quick; cost was reasonable; good experience overall. Would hire again!

- Karen W. | Mint Hill, NC |

Hired to just do a Spring tune-up on my A/C. Showed up on time, cleaned the coils, and inspected the unit for $84. What really impressed me is the tech told me everything looked just fine. In the past I've used a couple of the "big boys" who advertise all the time, and they always try to sell me something, or upgrade. They seem more like salesmen than technicians.

- George C. | Waxhaw, NC |

Trustworthy, competent. Pleasant with whom to do business.

- Robert D. | Matthews, NC |

After I requested a quote, I received a prompt follow up call. I scheduled an appointment for the next day. With my work schedule I was running about 45 min late. Donnie was extremely understanding and accommodated my service needs by coming back at the end of his day. (I thought I would have to go another night of misery). Donnie attentively listened as I explained what I was experiencing. He inspected my unit and informed me what was causing the malfunction. Donnie provided me a reasonable quote and completed the job in a timely manner. I am extremely pleased with the work performed and impressed with his level of personal commitment.Thank you!

- Belen (b'lynn) G. | Charlotte, NC |

The service was great. I would definitely recommend them to anyone needing work done.

- Dawn S. | CHARLOTTE, NC |

Excellent service! I highly recommend !

- Elizabeth J. | Fort Mill, SC |

Technition was professional, courteous & friendly. I did not know I had a problem until he opened the unit. He quickly found the problem, showed it to me. Gave me a quote & then fixed it. He was at my house right at an hour. I will continue use to use this company & highly recommend it.

- Susan R. | Charlotte, NC |

Explains everything (what is needed and why). Very pleasant and skilled in the business. Great value for price paid. Trust him completely and will recommend him to others - He will be out go-to support for all of our air conditioning and heating needs.

- Larry F. | Charlotte, NC |

Great experience! Would definitely use again and recommend to any one

- Connie T. | Matthews, NC |

Super fast response - managed to work around my timeline.

- Elton T. | Waxhaw, NC |

Service was excellent.

- Matt R. | Charlotte, NC |

Air Doctor provided a second opinion that was very valuable and saved us a significant sum of money.

- Charlie T. | Charlotte, NC |

He was on time and my A/C was not working at all. He checked the unit outside and realized it needed to be reset. He checked the Freon and said it was full. He charged me for a service call and nothing else. He was so honest, I cannot say enough. Highly recommend his work and honestly.

- Janice P. | Charlotte, NC |

Donnie, the repair technician came to my home after hours and there wasn't an extra charge. He was very knowledgeable and answered all my questions in a nice manner. I would hire this company again, especially if Donnie were available for my next call.

- Ginny C. | Stallings, NC |

Very efficient. On time. Friendly and thorough.

- David T. | Waxhaw, NC |

Donnie & air dr is the company you want working on your system. All other HVAC companies I have hired have been a big let down. He is honest and fast. He came out on a holiday weekend - when you couldn t even get a callback from any other place. He got us patched up & cooled until we could get our home warranty company to come out(took the home warranty a week to send someone.) Thank you Donnie and Air Dr! We will be using you exclusively after our warranty ends for all our HVAC needs.

- Ian C. | Concord, NC |

Very responsive and on time. Did not try to sell me extras! I will use them again.

- Joseph C. | Charlotte, NC |

Great price for two AC unit tune ups. No shady up selling tactics, on time and professional. Got overview of the state of my AC. Would recommend.

- Nicholas D. | Charlotte, NC |

Donnie is a real pro, honest, friendly guy who knows his stuff. He had my unit up and running in no time at off. I feel very fortunate to have met him. And the cost was also very reasonable, it was a win, win all the way around.

- Richard C. | Charlotte, NC |

They showed up on time, and quickly fixed the problem

- Christopher E. | Charlotte, NC |

Donny was fast and had the unit up and running in no time.

- Chris V. | Matthews, NC |

I sure got lucky when I chose AIR DOCTOR of the Carolinas. The technician went right to the trouble and relieved me of 5 days of misery in this NC heat. Not so good experience with another Company !!! ... AIR DOCTOR WILL BE MY GO TO PEOPLE FOR ALL MY HEAT AND AIR FROM NOW ON ! They even walked me through what was wrong with my system. THANK YOU AIR DOCTOR !

- Linda M. | MARSHVILLE, NC |

Came out same day, flexible! Very informative. Will use this company annually.

- Charles W. | Charlotte, NC |

Donnie was very professional. He arrived earlier than my scheduled appointment time. When he had to return for a second time he was able to squeeze me in on the same day I requested. He talked me through every step of the way and provided Exceptional service. The price was reasonable as I did some research on the price of repair needed. I will recommend this company to all of my family and friends in the area

- Ladonna W. | Charlotte, NC |

They were fast, on time and very friendly

- Richard B. | Matthews, NC |

Came home Sunday night after a 4 day trip and house was 85 degrees and no Air. Called Donnie Monday morning and he fixed it by noon. Apparently storms caused power surge and fried the switch and shorted wiring on the unit. Only $260.

- Brian B. | Charlotte, NC |

Donnie was great! Thank you for solving our problem as fast as you did!

- Jennifer C. | Charlotte, NC |

Very prompt and reliable.

- Meredith S. | Monroe, NC |

Don was prompt (even early), friendly, professional, and quite thorough. He provided perfect service for a great price. We feel lucky to have found and used Air Doctor, and recommend this great company without reservation.

- Juanita M. | Fort Mill, SC |

Quick response to my message, came out the same day within 40 minutes and able to make immediate repairs! Will use them again!!

- Jody F. | Indian Trail, NC |

Replied quickly and got the job done fast. Will definitely be using them in the future again.

- Chau T. | Charlotte, NC |

Donny, the owner arrived in less than an hour from the time I contacted him on the phone. Donny quickly access the situation immediately and told me what was needed to be done. Gave me a fair price took off 10% and had left us with the air running cool within less than an hour quick fast and professional.

- Reggie Reed | Charlotte, NC |

He came quickly, found the problem and did not rip me off. I am using this company from now on!

- Ted Finkelstein | Indian Trail, NC |

Very fast response and friendly.

- Kyle Anson | Charlotte, NC |

Very thorough and knowledgeable. I will call for all my HVAC needs from now on. Thanks for the good service.

- Cal Barnard | Concord, NC |

Contractor worked with us to come a day early than he initially said he could, which we very much appreciated! We used Air Doctor as a service provider through our Home Warranty and they really miscommunicated with him but he made it work anyway and came out a day early to diagnose the issue and came back the next day with the right parts to fix. I would definitely hire again!

- Rachel Collins | Concord, NC |

I have utilized Donnie's services for a few years and cannot say enough for the expertise, professionalism and dedication. A must-have service provider that I highly recommend. Save the number in your contacts, people! You will be glad you did.

- Michelle Stern | Davidson, NC |

We had donnie (the owner) come out to our home to give us a tune up. Hands down the best company to come out for anything. He was very informative and knew what he was doing. Good on prices, quality work, overall a great company. I’m always going to use them from now on and recommend them to all my family and friends. Finally I have a good reliable company for my ac/heating needs.

- David Culda | Davidson, NC |

Donnie is the best! He is reliable and honest. He will explain in detail the work he has done or needs to do. We have always used Donnie for our HVAC needs and will never go elsewhere for maintenance or repairs.

- Shelly B | Harrisburg, NC |

Very attentive and fixed my issues as fast as he could. Even checked up on me after to make sure all was good . Would definitely use him again and recommend him to anyone who needs HVAC repairs!

- Ann Davis | Harrisburg, NC |

Donny did a great job fixing our AC problem, I would recommend him to anyone.

- Brian Bowers | Pineville, NC |

Truly one of the best experiences I've had with a home service company. Donnie is honest, friendly, and punctual. If some one asks me if I have an AC guy, the answer is yes.

- James Machiels | Pineville, NC |

I highly recommend this company. Donnie the owner was amazing. Not only got my home cooled down but explained everything to me of what he was doing. Even came out earlier than expected. Will definitely be a repeat customer.
Completely satisfied!!

- Kathleen Higgins | Wingate, NC |

On the first hot weekend of the year, when all crews were running calls after hours, air doctor found a way to get someone out within 40 min to repair our system. Great job, Great experience, repeat customer for sure!

- Chad Browninger | Wingate, NC |

Great service! Trustworthy and knowledgeable. Customer for life. Thanks Donnie

- Mike K | Monroe, NC |

Great service!

- Debbie Beck | Monroe, NC |

Explained everything going on and repaired after another company told us replacing is the ONLY option.

- Denise S | Waxhaw, NC |

Speedy service! Knowledgeable and professional with great pricing! HIGHLY recommend this company!

- Chrissy Langlois | Waxhaw, NC |

Came out quickly and accessed the problem. Quickly fixed our problem and had us cooled down without breaking the bank! Definitely repeat customer!

- Donnie Gay | Matthews, NC |

Our home warranty company sent Air Doctor and after diagnosing the problem we had to wait for the home warranty company to order our parts, then schedule for him to return. All these negative reviews seem to be blaming this company personally for the problems they have, on him. He was very helpful and got our unit taken care of in a timely manner and did not have an attitude problem - and I followed up with him weekly until my part came in. Maybe you should read your contract with the home warranty company they order the parts for the contractor and he does not have any control over how long something takes. A Priority call does not mean you will get service RIGHT NOW - even if you have an elderly or a baby.

- K S | Matthews, NC |

Excellence service. Will recommend to others!!

- Sora B | Charlotte, NC |

Very professional, knowledgeable, repair was done ina timely manner and was reasonably priced. Will highly recommend.!!!!

- Rose Belcher | Charlotte, NC |

After 3 years of ac problems Don found it was a bad coil. We had numerous companies and not one bothers to look at the coil. Great Service. Don was prompt, patient, friendly and professional. He was very helpful in advising us what options where. Would definitely recommend and will use again IF needed. Thank you

- Kerrie Hodge | Indian Trail, NC |

Donnie and Victor did a great job replacing our two AC units. Work was done quickly and very conveniently on a Saturday morning so my wife and I didn't have to take any time off from work. The new units are awesome and our house feels wonderful now. Highly recommended!

- Ken Miles | Indian Trail, NC |

Contact Us

If you need an experienced AC and heating professional in the greater Charlotte area, call us today at 704-254-3535 or schedule your appointment online.